GetJumpingStilts.com is Incredible

[Ace]

So I sent an e-mail about my velcro problem (http://www.PoweriserPages.com/forum/help_with_torn_strap-t4501.0.html;msg73504#msg73504) to getjumpingstilts.com just to ask if they sold those velcro straps or if they knew where I could get a replacement. Here's the reply I got:

HI Ace,
 

Sorry you are having trouble.
 
Jeane, can we help ace?
 
Thanks,
 
Matt
(I was a little confused by this email)

A couple days later my dad got an email from FedEx saying a package was to arrive on May 8th and that it weighed 5 pounds; thats all the info we got.

FedEx dropped off the package a little after I got home from from school and when I opened it I realized they sent me a whole new knee bar! For free!

I just finished replacing the knee bar and now I'm back in action - but I'm still trying to figure out how they got my address!

[Zan]

Yeah they are pritty cool, if you come to CB they should be there.

Wish Jeane had helped me with calf cuffs a while back, and would give us our much needed pictures and videos...

[Ace]

I think I heard about that, so they made a Bock NYC video and never sent it to you?

[Zan]

Yeah they have that in HD, so I've been told, and also havnt given up the DC stuff eather. They tried giving XS a copy on a disk, but upon looking it over, it was blank :|

[dominion]

I think Jeane works for XPHub, maybe he fowarded your email to XPhub and also to you.  IF I recall correctly, GJS gets their Poweriser stuff from XPhub.  Check the return address label, and tell me what address it says.  If it came from South Carolina, that's the case.

[XarnuSonci]

yeah you've got a handy thing called a warranty, when they break, they get fixed i love it.  And yeah jeane works for xphub, i've got a package on the way from them too , and yeah GJS get's all their PoweriSer stuff from xphub, as does everyone else in the US